Delete your account and data
Two ways. The in-app way is instant. The request form is for when you can't sign in.
Option 1. In the app (instant)
Open the app, go to Profile > Settings > Delete Account, and confirm. This permanently removes your account and everything in it: habits and progress, food diary and goals, weight entries, workouts, runs, schedule events, to-do lists, progress photos, long-term goals, Screen Time limits, and your chat history with Pronto. Your Apple or Google sign-in link to the app is revoked at the same time. There is no undo.
Option 2. Ask us to do it
If you can't get into the app, send a request from the email address on your account. To confirm it's you, we may reply asking for a detail only the account holder would know. Deletion is completed within 30 days and you'll get a confirmation email.
What's kept after deletion
Nothing tied to you. Anonymous, aggregated nutrition lookups for branded foods (for example, the calories in a named restaurant item) stay in a shared cache because they contain no personal information. Support emails you sent us are kept for our records for up to 2 years, then deleted.
